Brand research lives or dies on panel recruitment.
Brand research runs on panel recruitment — recruiting real humans to answer survey questions. It's slow (weeks per study), expensive (dollars per completed response), and hard to scale into new markets and demographic slices. For ongoing brand tracking studies — the bread-and-butter of the industry — the recruitment bottleneck is often the entire reason a study costs what it costs and takes as long as it takes.
The hypothesis I inherited: synthetic survey respondents, generated by LLMs, could replicate enough of the statistical signal of real respondents to replace panels for certain research use cases. If the hypothesis worked, it changed the unit economics of brand research — and with it, what the company could do commercially.
The commercial case was obvious. The technical problem was harder.